How long does it take to receive my custom-made shoes?
The production time for our custom-made shoes is approximately 12 to 15 days. Please note that this timeframe includes both production and shipping.
Can I track my order once it's been placed?
Yes, absolutely! Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the progress of your package and stay updated on its estimated delivery date.
Are the designs on the shoes long-lasting and resistant to wear?
Yes, our shoe designs are created using high-quality materials and state-of-the-art printing techniques. They are specifically designed to be long-lasting and resistant to wear, allowing you to enjoy your unique footwear for a long time.
What materials are used to create the shoes?
We use premium materials for our shoes, including high-quality canvas, durable rubber soles, and comfortable insoles. These materials are carefully selected to ensure both style and comfort.
Are the shoes made of high-quality materials?
Yes, we prioritize using high-quality materials for our shoes. Our footwear is designed to provide comfort, durability, and style. We source our shoes from reputable manufacturers who maintain strict quality standards.
Are your shoes available in different sizes and widths?
Yes, we offer a range of sizes to accommodate various foot sizes and widths. We strive to provide options that cater to different needs, allowing you to find the perfect fit for your rebellious feet.
Can I request additional customization options not listed on the website?
While we offer a range of customization options on our website, we understand that you may have specific requests. Please reach out to our customer support team, and we'll do our best to accommodate your unique customization needs.
Do you offer international shipping?
Yes, we offer international shipping to many countries around the world. However, please note that shipping times and fees may vary depending on the destination. Please check our shipping information or contact our customer support team for more details.
What is your return policy?
We have a hassle-free return policy. If you're not satisfied with your purchase, you can initiate a return within 14 days of receiving your shoes. Please refer to our Return Policy page for more information on eligibility and the return process.
Can I cancel or modify my order after it has been placed?
We understand that circumstances may change. If you need to cancel or modify your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that once production has begun, we may not be able to make changes.
How can I contact your customer support team if I have any questions or concerns?
You can reach our customer support team by sending an email to shop@evokix.com. We're here to assist you with any questions, concerns, or inquiries you may have. Feel free to reach out to us, and we'll get back to you as soon as possible.
You may also send us a message via our contact page.